"LongService.com, the most sophisticated long service scheme on the web, is the easy way to deal with your company's long service awards. Allow your staff to choose from a carefully selected range of quality gifts which are then delivered to your door ready for presentation."

Produced for LongService.com Ltd, we have been responsible for the creation of this site since its inception - dealing with all aspects such as navigation, security and database development. Some layout ideas, most copy and most of the graphics come from in-house resources.

The basic idea behind the site is shown in the quote in the panel above. The site's customers are large companies with a growing and loyal workforce who deserve to be acknowledged for their loyalty. Eligible staff are entered in to the LongService.com system and given a login "Reward Card" showing their login username and password. They then login to the site and can choose a reward gift by simply browsing and clicking. Their gift is then despatched from the LongService.com warehouses.

Different bands allow different levels of long service to be recognised, e.g. 3 years, 5 years, 10 years etc. The choice of gifts is largely up to administration staff at the companies themselves - typically human resources staff.

The administration staff have more powerful logins that allow them to see what gifts have been chosen by their staff as well as other information relating to their employees, the options they have chosen for their scheme and online invoices. They can also look ahead to a forecast of approaching anniversaries (and therefore can easily run a cost forecast). Other administrator options include uploading leavers and joiners, viewing the bands of gifts available to their employees, viewing information to help them fill in P11D forms for each employee and viewing feedback from the employees who have used the system.

A master administration system allows the whole site to be controlled in-house by LongService.com Ltd. This allows staff to change gifts in company bands and carry out invoicing tasks, as well as a number of other administration functions like adding new employees, gift despatch control areas and supplier administration pages. There is also a large contact management system allowing sales staff to keep in touch with potential clients, a diary system, a mailshot area and many other functions.

Amongst the many features of the site for users is a questionnaire which allows users to send feedback about how easy it is to use, etc. Consistently good results are obtained in questions relating to the site's design - i.e. the ease of use and layout.

LongService.com is a growing and successful site, with clients such as Taylor Woodrow, FedEx, Gerrard, The Dorchester Hotel and Dialog (part of The Thomson Corporation).

In July 2003 Pfizer signed LongService.com to be their long service reward supplier. Pfizer is the world's largest research based pharmaceutical company - with 120,000 employees world-wide - and sells household brands such as Viagra, Sudafed, Benylin, Calpol and Plax in 150 countries.