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Produced for WH Business Gifts, this site meets a brief to
design an order tracking system with trade customers in mind.
Customers enter their postcode and order number (both readily
obtainable and unlikely to go missing) and they are presented
with a complete summary of how their order is progressing,
with an estimated delivery date. Other information shown
includes a summary of each production process, any notes and
even a small representation of the image used in the production
of the goods ordered.
A comprehensive administration area is included to allow
administrators at WH Business Gifts to edit exisiting information
and add new orders. And the system is linked in with existing
databases in the company to utilise these resources too. The
administration system was designed so as to be very easy to
use, remembering that training and developing staff to use
new complicated systems takes time and therefore costs money.
The site is successful because it gives WH Business a competitive edge - none
of its competitors offer such a useful system for its customers.
The site is now offline.
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